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	<title>Tech Blog</title>
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	<link>http://itsupport.wordpress.com</link>
	<description>IT news and notes</description>
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		<title>Tech Blog</title>
		<link>http://itsupport.wordpress.com</link>
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		<item>
		<title>Adding Google Maps to WordPress.com blogs</title>
		<link>http://itsupport.wordpress.com/2010/12/30/adding-google-maps-to-wordpress-com-blogs/</link>
		<comments>http://itsupport.wordpress.com/2010/12/30/adding-google-maps-to-wordpress-com-blogs/#comments</comments>
		<pubDate>Thu, 30 Dec 2010 21:19:21 +0000</pubDate>
		<dc:creator>Ed Ross</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://itsupport.wordpress.com/?p=20</guid>
		<description><![CDATA[Add maps easily following this guide<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=itsupport.wordpress.com&amp;blog=1128039&amp;post=20&amp;subd=itsupport&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><a href="http://en.support.wordpress.com/google-maps/">Add maps easily following this guide</a></p>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">edaross</media:title>
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		<item>
		<title>A critical look of Microsoft Outlook</title>
		<link>http://itsupport.wordpress.com/2007/10/14/a-critical-look-of-microsoft-outlook/</link>
		<comments>http://itsupport.wordpress.com/2007/10/14/a-critical-look-of-microsoft-outlook/#comments</comments>
		<pubDate>Sun, 14 Oct 2007 19:38:58 +0000</pubDate>
		<dc:creator>Ed Ross</dc:creator>
				<category><![CDATA[Outlook]]></category>

		<guid isPermaLink="false">http://itsupport.wordpress.com/2007/10/14/a-critical-look-of-microsoft-outlook/</guid>
		<description><![CDATA[My friend Jon has a critical look of Microsoft Outlook, which you might like to read too.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=itsupport.wordpress.com&amp;blog=1128039&amp;post=19&amp;subd=itsupport&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>My friend Jon has <a href="http://jonnyh.wordpress.com/2007/10/01/software-and-tools-1-a-critical-look-of-microsoft-outlook/">a critical look of Microsoft Outlook</a>, which you might like to read too.</p>
<br /><img alt="" border="0" src="http://feeds.wordpress.com/1.0/categories/itsupport.wordpress.com/19/" /> <img alt="" border="0" src="http://feeds.wordpress.com/1.0/tags/itsupport.wordpress.com/19/" /> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/itsupport.wordpress.com/19/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/itsupport.wordpress.com/19/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godelicious/itsupport.wordpress.com/19/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/delicious/itsupport.wordpress.com/19/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gofacebook/itsupport.wordpress.com/19/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/facebook/itsupport.wordpress.com/19/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gotwitter/itsupport.wordpress.com/19/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/twitter/itsupport.wordpress.com/19/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gostumble/itsupport.wordpress.com/19/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/stumble/itsupport.wordpress.com/19/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godigg/itsupport.wordpress.com/19/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/digg/itsupport.wordpress.com/19/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/goreddit/itsupport.wordpress.com/19/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/reddit/itsupport.wordpress.com/19/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=itsupport.wordpress.com&amp;blog=1128039&amp;post=19&amp;subd=itsupport&amp;ref=&amp;feed=1" width="1" height="1" />]]></content:encoded>
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			<media:title type="html">edaross</media:title>
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		<item>
		<title>How to rotate a video</title>
		<link>http://itsupport.wordpress.com/2007/08/27/how-to-rotate-a-video/</link>
		<comments>http://itsupport.wordpress.com/2007/08/27/how-to-rotate-a-video/#comments</comments>
		<pubDate>Mon, 27 Aug 2007 20:25:52 +0000</pubDate>
		<dc:creator>Ed Ross</dc:creator>
				<category><![CDATA[Video]]></category>

		<guid isPermaLink="false">http://itsupport.wordpress.com/2007/08/27/how-to-rotate-a-video/</guid>
		<description><![CDATA[You can rotate videos 90 degrees in Virtualdub. To convert an mpg file into avi format for Virtualdub, you can use RAD video tools. Both programs are free.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=itsupport.wordpress.com&amp;blog=1128039&amp;post=18&amp;subd=itsupport&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>You can rotate videos 90 degrees in <a href="http://www.virtualdub.org/">Virtualdub</a>.<br />
To convert an mpg file into avi format for Virtualdub, you can use <a href="http://www.radgametools.com/bnkdown.htm">RAD video tools</a>.<br />
Both programs are free.</p>
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		<slash:comments>1</slash:comments>
	
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			<media:title type="html">edaross</media:title>
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		<item>
		<title>Get extra COM ports to appear in Device Manager</title>
		<link>http://itsupport.wordpress.com/2007/08/12/get-extra-com-ports-to-appear-in-device-manager/</link>
		<comments>http://itsupport.wordpress.com/2007/08/12/get-extra-com-ports-to-appear-in-device-manager/#comments</comments>
		<pubDate>Sun, 12 Aug 2007 20:17:44 +0000</pubDate>
		<dc:creator>Ed Ross</dc:creator>
				<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://itsupport.wordpress.com/2007/08/12/get-extra-com-ports-to-appear-in-device-manager/</guid>
		<description><![CDATA[Another tip from guest James Saunders: I noticed while configuring my Bluetooth devices that they were using quite high COM port numbers (COM8, COM9, COM10), and each time I installed a new device the COM port numbers would keep on rising. Windows has a habit of assigning COM ports to connections which, even after the [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=itsupport.wordpress.com&amp;blog=1128039&amp;post=17&amp;subd=itsupport&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Another tip from guest <a href="http://www.jlsnet.co.uk/">James Saunders</a>:</p>
<p>I noticed while configuring my Bluetooth devices that they were using quite high COM port numbers (COM8, COM9, COM10), and each time I installed a new device the COM port numbers would keep on rising.<br />
Windows has a habit of assigning COM ports to connections which, even after the device is removed, still remain allocated to that device. As you connect new devices they get assigned the next free COM port number, and before you know it, you are using COM ports 30-40.<br />
Although they are configured in Windows, they will not show up when viewing the hardware configuration in control panel. These COM ports can not be seen even after selecting &#8216;Show Hidden Devices&#8217;. The only time these COM Ports are visible is when the device is connected.</p>
<p>In order to get these extra COM ports to appear in Device Manager, perform the following steps:</p>
<ol>
<li>Click Start -&gt; Click Run</li>
<li>Type &#8216;cmd.exe&#8217; in the textbox and click OK.</li>
<li>Type &#8216;set devmgr_show_nonpresent_devices=1&#8242; and hit ENTER.</li>
<li>Type &#8216;cd \windows\system32&#8242; and hit ENTER.</li>
<li>Type &#8216;start devmgmt.msc&#8217; and hit ENTER.</li>
<li>When the Device Manager opens, click View -&gt; Show Hidden Devices.</li>
<li>Click on the + sign next to the Ports to see the full list of COM ports being used.</li>
<li>Highlight the port you wish to delete and then press delete. Accept when asked to do so and continue with any more that you wish to delete.</li>
</ol>
<p>Thanks James!</p>
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		<slash:comments>2</slash:comments>
	
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			<media:title type="html">edaross</media:title>
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		<title>Take a screen shot of a wmv movie file</title>
		<link>http://itsupport.wordpress.com/2007/07/16/take-a-screen-shot-of-a-wmv-movie-file/</link>
		<comments>http://itsupport.wordpress.com/2007/07/16/take-a-screen-shot-of-a-wmv-movie-file/#comments</comments>
		<pubDate>Mon, 16 Jul 2007 19:23:30 +0000</pubDate>
		<dc:creator>Ed Ross</dc:creator>
				<category><![CDATA[Video]]></category>

		<guid isPermaLink="false">http://itsupport.wordpress.com/2007/07/16/take-a-screen-shot-of-a-wmv-move-file/</guid>
		<description><![CDATA[When I&#8217;ve tried to take a screen shot in Windows Media Player of a wmv file, I&#8217;ve found that the program gets snapped, but not the movie itself. You can take a screen shot from a wmv file by importing it into Windows Movie Maker. Just slide the preview screen to the part of the [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=itsupport.wordpress.com&amp;blog=1128039&amp;post=16&amp;subd=itsupport&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>When I&#8217;ve tried to take a screen shot in Windows Media Player of a wmv file, I&#8217;ve found that the program gets snapped, but not the movie itself. You can take a screen shot from a wmv file by importing it into Windows Movie Maker. Just slide the preview screen to the part of the movie you want to grab, and press print screen. You can then paste the screen shot in a paint program and crop it to show only the video.</p>
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			<media:title type="html">edaross</media:title>
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		<title>How to access the web via Microsoft Calculator</title>
		<link>http://itsupport.wordpress.com/2007/07/04/how-to-access-the-web-via-microsoft-calculator/</link>
		<comments>http://itsupport.wordpress.com/2007/07/04/how-to-access-the-web-via-microsoft-calculator/#comments</comments>
		<pubDate>Wed, 04 Jul 2007 20:17:53 +0000</pubDate>
		<dc:creator>Ed Ross</dc:creator>
				<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://itsupport.wordpress.com/2007/07/04/how-to-access-the-web-via-microsoft-calculator/</guid>
		<description><![CDATA[Here is a tip from special guest expert, James Saunders: This is a simple trick on how to access the web via your standard Microsoft Calculator. When your browser(s) is/are messed up for some unexplainable reason or your computer has had Internet Explorer locked down by an IT Admin: Open your MS Calculator. This is [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=itsupport.wordpress.com&amp;blog=1128039&amp;post=15&amp;subd=itsupport&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Here is a tip from special guest expert, <a href="http://www.jlsnet.co.uk/">James Saunders</a>:</p>
<p>This is a simple trick on how to access the web via your standard<br />
Microsoft Calculator. When your browser(s) is/are messed up for some unexplainable reason or your computer has had Internet Explorer locked down by an IT Admin:</p>
<ol>
<li>Open your MS Calculator. This is normally found in<br />
Start -&gt; All Programs -&gt; Accessories -&gt; Calculator.</li>
<li>Open the help-window by pressing the F1 key.</li>
<li>left Click on the little yellow Question mark icon in the top left of the help window.</li>
<li>Click “Jump to URL”.</li>
<li>Enter URL address (e.g “http://www.jlsnet.co.uk/”) and click OK.</li>
</ol>
<p>The webpage will appear in the Help window and you can browse ad usual and use the back and forward buttons to navigate likewise.</p>
<p>Thank you James.</p>
<br /><img alt="" border="0" src="http://feeds.wordpress.com/1.0/categories/itsupport.wordpress.com/15/" /> <img alt="" border="0" src="http://feeds.wordpress.com/1.0/tags/itsupport.wordpress.com/15/" /> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/itsupport.wordpress.com/15/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/itsupport.wordpress.com/15/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godelicious/itsupport.wordpress.com/15/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/delicious/itsupport.wordpress.com/15/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gofacebook/itsupport.wordpress.com/15/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/facebook/itsupport.wordpress.com/15/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gotwitter/itsupport.wordpress.com/15/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/twitter/itsupport.wordpress.com/15/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gostumble/itsupport.wordpress.com/15/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/stumble/itsupport.wordpress.com/15/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godigg/itsupport.wordpress.com/15/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/digg/itsupport.wordpress.com/15/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/goreddit/itsupport.wordpress.com/15/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/reddit/itsupport.wordpress.com/15/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=itsupport.wordpress.com&amp;blog=1128039&amp;post=15&amp;subd=itsupport&amp;ref=&amp;feed=1" width="1" height="1" />]]></content:encoded>
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		<slash:comments>1</slash:comments>
	
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			<media:title type="html">edaross</media:title>
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		<item>
		<title>Remove viruses</title>
		<link>http://itsupport.wordpress.com/2007/06/26/remove-viruses/</link>
		<comments>http://itsupport.wordpress.com/2007/06/26/remove-viruses/#comments</comments>
		<pubDate>Tue, 26 Jun 2007 21:30:20 +0000</pubDate>
		<dc:creator>Ed Ross</dc:creator>
				<category><![CDATA[Security]]></category>
		<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://itsupport.wordpress.com/2007/06/26/remove-viruses/</guid>
		<description><![CDATA[There is a good article on how to remove viruses that you might want to study. Of course, not getting them in the first place would be a better option!<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=itsupport.wordpress.com&amp;blog=1128039&amp;post=14&amp;subd=itsupport&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>There is a good article on <a href="http://forum.grisoft.cz/freeforum/read.php?4,27725,backpage=">how to remove viruses</a> that you might want to study.</p>
<p>Of course, not getting them in the first place would be a better option!</p>
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			<media:title type="html">edaross</media:title>
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		<title>Change which program opens particular types of file</title>
		<link>http://itsupport.wordpress.com/2007/06/06/change-which-program-opens-particular-types-of-file/</link>
		<comments>http://itsupport.wordpress.com/2007/06/06/change-which-program-opens-particular-types-of-file/#comments</comments>
		<pubDate>Wed, 06 Jun 2007 21:11:31 +0000</pubDate>
		<dc:creator>Ed Ross</dc:creator>
				<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://itsupport.wordpress.com/2007/06/06/change-which-program-opens-particular-types-of-file/</guid>
		<description><![CDATA[If you want to change the program that runs a certain type of file (make mp3 files open in Window Media Player, for example): Right click on a file of that type Go to the &#8220;Open with&#8221; menu, and select &#8220;Choose program&#8221; If the program you want to use is in the list, click it. [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=itsupport.wordpress.com&amp;blog=1128039&amp;post=13&amp;subd=itsupport&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>If you want to change the program that runs a certain type of file (make mp3 files open in Window Media Player, for example):</p>
<ol>
<li>Right click on a file of that type</li>
<li>Go to the &#8220;Open with&#8221; menu, and select &#8220;Choose program&#8221;</li>
<li>If the program you want to use is in the list, click it. If it isn&#8217;t, click &#8220;Browse&#8221; and navigate to the program</li>
<li>Click the &#8220;Always use the selected program to open this  kind of file&#8221; check box</li>
<li>Click &#8220;OK&#8221;</li>
</ol>
<p>That should change the program used for the specified file type to the one that you want.</p>
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			<media:title type="html">edaross</media:title>
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		<title>Getting programs to run in networks</title>
		<link>http://itsupport.wordpress.com/2007/05/24/getting-programs-to-run-in-networks/</link>
		<comments>http://itsupport.wordpress.com/2007/05/24/getting-programs-to-run-in-networks/#comments</comments>
		<pubDate>Thu, 24 May 2007 17:57:55 +0000</pubDate>
		<dc:creator>Ed Ross</dc:creator>
				<category><![CDATA[Networking]]></category>

		<guid isPermaLink="false">http://itsupport.wordpress.com/2007/05/24/getting-programs-to-run-in-networks/</guid>
		<description><![CDATA[A new user was trying to run Lotus Notes at work today. An error message referring to &#8220;notes.ini&#8221; being missing kept on displaying when they started Notes, and then it would close down again. Even when running the Notes directly from the directory it was installed in, it would not run. I searched the hard [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=itsupport.wordpress.com&amp;blog=1128039&amp;post=11&amp;subd=itsupport&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>A new user was trying to run Lotus Notes at work today. An error message referring to &#8220;notes.ini&#8221; being missing kept on displaying when they started Notes, and then it would close down again. Even when running the Notes directly from the directory it was installed in, it would not run. I searched the hard drive for a &#8220;notes.ini&#8221;, and couldn&#8217;t find it.</p>
<p>I went to my computer, and compared what happened when I opened Notes to what was happening on the other PC. I use a shortcut that was already set up when I started using notes. I looked at the properties of the shortcut, and found that the &#8220;Start in:&#8221; box had a directory on the network supplied. In that directory, there was a &#8220;notes.ini&#8221; file.</p>
<p>I  copied the address down and had the user enter it into the same place on their new shortcut. Notes then ran.</p>
<p>A few lessons:</p>
<ul>
<li>Networks can make programs more complicated to support</li>
<li>If a program is running on one computer, but not another, see what the differences are between them.</li>
<li>Even if your actual job isn&#8217;t IT support, if you know anything about IT, you&#8217;ll be asked to help in times of need.</li>
</ul>
<p>Thanks for reading.</p>
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			<media:title type="html">edaross</media:title>
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		<title>Quickly enter today&#8217;s date in Excel</title>
		<link>http://itsupport.wordpress.com/2007/05/23/quickly-enter-todays-date-in-excel/</link>
		<comments>http://itsupport.wordpress.com/2007/05/23/quickly-enter-todays-date-in-excel/#comments</comments>
		<pubDate>Wed, 23 May 2007 17:26:29 +0000</pubDate>
		<dc:creator>Ed Ross</dc:creator>
				<category><![CDATA[Excel]]></category>

		<guid isPermaLink="false">http://itsupport.wordpress.com/2007/05/23/quickly-enter-todays-date-in-excel/</guid>
		<description><![CDATA[To quickly add today&#8217;s date to a cell in Excel, click Control and semi-colon: ctrl + ;<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=itsupport.wordpress.com&amp;blog=1128039&amp;post=10&amp;subd=itsupport&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>To quickly add today&#8217;s date to a cell in Excel, click Control and semi-colon:</p>
<pre>ctrl + ;</pre>
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