Tech Blog

Getting programs to run in networks

Posted in Networking by Ed Ross on May 24, 2007

A new user was trying to run Lotus Notes at work today. An error message referring to “notes.ini” being missing kept on displaying when they started Notes, and then it would close down again. Even when running the Notes directly from the directory it was installed in, it would not run. I searched the hard drive for a “notes.ini”, and couldn’t find it.

I went to my computer, and compared what happened when I opened Notes to what was happening on the other PC. I use a shortcut that was already set up when I started using notes. I looked at the properties of the shortcut, and found that the “Start in:” box had a directory on the network supplied. In that directory, there was a “notes.ini” file.

I copied the address down and had the user enter it into the same place on their new shortcut. Notes then ran.

A few lessons:

  • Networks can make programs more complicated to support
  • If a program is running on one computer, but not another, see what the differences are between them.
  • Even if your actual job isn’t IT support, if you know anything about IT, you’ll be asked to help in times of need.

Thanks for reading.


One Response to 'Getting programs to run in networks'

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  1. Hey Tech Blog!
    When networks are implemented ‘correctly’ they can increase workflow. Your other two points are correct. If you use another machine as a base model, you can make your troubleshooting go alot faster. In this way, the networks are invaluable…… Thats in ANY office.

    You should keep your IT skills a secret, or else you might end up fixing everyones IT problems. haha.

    JPC Consulting

    PS. We added you as a favorite blog on our Technorati. We hope our readers will enjoy what you have to say as well. You should take a look at our blog and see if you like it. If so, please make us one of your favorites! Thanks!

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